Testimonials
InfoPoint is fortunate to receive a significant level of positive feedback from healthcare providers that have installed our Help Points. Here we share some of the comments of which we are most proud.
The InfoPoints are definitely helping us achieve our goals in relation to improved access to public transport information and services. Feedback from staff has been very positive. We will be recommending this service to our colleagues in other Welsh Trusts.
Larry Petterson,
Director of Procurement and Commercial Development
Cardiff & Vale NHS Trust
Having spoken to our Volunteers manning the helpdesk adjacent to the InfoPoint Help Points we are assured that the freephone lines direct to the taxi and public transport information are well used and invaluable to our patients and visitors alike. The Help Points look good, are easy to use and are a valuable addition to our existing patient services.
Nick Bastow, Facilities Manager
Wrightington, Wigan and Leigh NHS Trust
These InfoPoint Help Points are a great service for people who use our hospitals. We hope that the freely available information will help answer any questions or help with any problems that visitors to our hospitals may have.
Fiona McQueen, Executive Nurse Director
NHS Ayrshire and Arran
I am just writing to let you know how pleased I am with the InfoPoint Help Points that you recently installed at Heatherwood and Wexham Park Hospitals. The whole process has been well handled from start to finish and I am sure that our patients will benefit greatly from this service. It also helps us in that patients are encouraged to contact services on offer, such as the Patient Advice and Liaison Service, which can only help us to provide a responsive and prompt service.
Jacquie Baker, Head of Telecommunications
Heatherwood and Wexham Park Hospitals NHS Trust