InfoPoint’s free phone Help Points can be quickly and easily installed in universities and colleges to help students get rapid accessto information and services. Tailor the call buttons to suit the needs of your students.

Case study

Anglia Ruskin University has installed three Multi-Line Directory Help Points in its Cambridge, Chelmsford and Fulbourn campuses connecting students to the university library, student advisers, cinemas and travel information.

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Testimonial

We hope that the InfoPoints will become an invaluable tool in allowing our students and visitors to access information within our University and the local area.

Nina Menzies, Head of Unit, iCentres Anglia Ruskin University Cambridge and Chelmsford

Benefits

The installation of an InfoPoint Help Point offers a number of benefits to your university or college, students, visitors and staff making this an unbeatable addition to the service you provide.

Save staff time and improve productivity

By enabling customers to access certain service and information providers directly, it means your staff are freed up to focus on other tasks like handling more complicated, face-to-face enquiries.

Promote sustainable travel plans

Many organisations are seeking to implement green travel initiatives to increase the use of public transport and help reduce the number of journeys made using private vehicles. An InfoPoint Help Point with a free phone link to an information provider like Traveline or local bus or rail stations makes it easier for people to use public transport. Cardiff & Vale NHS Trust installed InfoPoint Help Points as part of its sustainable travel plan helping to achieve their goals in terms of improving access to public transport information.

Complete service provision

An InfoPoint representative will visit you, with no obligation, to discuss your needs and assess the potential locations for the Help Point. Should you decide to go ahead, one of our team will work closely with you to decide upon the right product for you and agree which services and information providers you would like to link to. Then, an engineer will arrange a convenient time to you to install the product, demonstrate its operation and will return to maintain the unit at regular intervals. We are also keen to hear any feedback from your end users.

User-friendly

InfoPoint Help Points are designed to ensure ease of use for everyone. Their push-button operation means the units are intuitive and do not disadvantage those who are not computer literate.

Connecting your customers

Our Help Points help you provide an added-value service to your students, visitors and staff and connect them, free of charge, to useful information and service providers helping to make their lives that little bit easier. Use an InfoPoint Help Point to give your students direct, free access to student helplines, travel information or even The Student Loans Company.